Sportal Terms and Conditions


  1. These terms and conditions (“Terms”) apply to the entire content of this website. If you do not accept these Terms, please do not use this website. Sportal Sdn Bhd including all its subsidiaries and affiliated entities (“Sportal” or “We” or “Us” or “Our”) may update these Terms from time to time and any changes will be effective immediately on being set out here. Please ensure you are aware of the current Terms.
  2. Sportal is providing an online platform as an alternative mode for Event Registration (“Registration”) and/or Venue and Training Booking (“Booking”) and payment and makes no representations or warranties of any kind, express or implied, with respect to this website or the information, content, product or services included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose.
  3. You represent and warrant to Sportal that you have the authority to register and/or book and act as agent to complete the Registration and/or Booking on behalf of yourself and/or any party(s) you are registering and/or booking (“User(s)”) through our online portal, Your acts for and on behalf of the User(s) shall be binding upon them as if they have done it themselves.
  4. These Registration and/or Booking T&Cs should be read in conjunction with Sportal Privacy Policy.
  5. All User(s) are to ensure that all information submitted by them for the purpose of Registration and/or Booking is complete and accurate.
  6. The confirmation of participation is ONLY VALID when payment of the Registration fees and Booking fees is successfully made.
  7. The individuals or groups organise the event (“Organiser”), provide the venue booking (“Owner”) and/or provide the training package (“Trainer”) agreed to include into Business Unit Agreement (“BUA”) provided by Sportal. 

Event Registration

  1. A Registration confirmation email/receipt/ticket will be sent upon successful payment. If User(s) do not receive the confirmation email within 7 working days from the successful Registration date, please contact us at [email protected].
  2. The receipt/ticket is the ONLY VALID proof of confirmed Registration and to be used for the collection of race kits/participation/entry.
  3. By confirmation of payment, the participants agreed to abide by the rules and regulations set forth by the Organiser.
  4. Upon confirmation of participation, change to the category or other details will not be entertained.
  5. The Organiser reserves the right to limit, accept or reject any entries without prior notice and reasons.
  6. The Organiser reserves the right to close entries before deadline without any notice or when a quota of an event or booking is full.
  7. The Organiser reserves the right to change the event date or venue at their own discretion. 
  8. Non-Malaysian participants must ensure that they obtain all necessary entry, exit, health and other documents. Please contact the applicable Consulate or Embassy for these additional requirements.

Venue Booking

  1. The Owner of the venue will be required to provide relevant information and sign the BUA provided by Sportal for the relevant business agreement.
  2. In order to perform a booking and payment, User(s) will have to complete all the steps mentioned until User(s) are able to print the receipt.
  3. For certain booking where approval and venue confirmation from Owner are required prior to payment. User(s) shall complete the payment within 24 hours upon confirmation email in order to secure the venue booking.
  4. The Owner reserves the right to change the date or venue at their own discretion with notification from Owner to User(s) themselves.

Training Booking

  1. The Trainer of the training package will be required to provide relevant information and sign the BUA provided by Sportal for the relevant business agreement.
  2. In order to perform a booking and payment, User(s) will have to complete all the steps mentioned until User(s) are able to print the receipt.
  3. The Trainer reserves the right to change the date or venue at their own discretion with notification from Trainer to User(s) themselves.

Get It

  1. All the free advertisement inquiry should be applied through and to be reviewed by Sportal personnel before posting.
  2. Sportal reserves the right to reject and/or withdraw the advertisement inquiry at their own discretion including but not limited to inappropriate and/or insufficient content provided.

Waiver of Liability

  1. only acts as an online portal for Registration and/or Booking and collection of payments and is not responsible for the organisation, staging and safety of any events, venues and trainings (“Activities”). Any claims made by the User(s) howsoever arising shall be directed to the Organiser/Owner/Trainer. shall not be liable for all or any refunds, claims, damages, compensations, liabilities or costs arising from or in connection with the event registered and/or venue booked and/or training booked.
  2. The User(s) acknowledges and agrees that there may be certain danger and risk involved in the Activities which may not be foreseeable, including without limitation to personal injury, property damage or death.
  3. The User(s) acknowledges and declares that:
  4. the Organiser/Owner/Trainer, their subcontractors, agents, directors, employees;
  5. com, their subcontractors, agents, directors, employees, advisers;
  6. all municipal agencies and local governments whose property or personnel are used;
  7. all sponsors (including co-sponsors), their subcontractors, agents, directors, employees; and
  8. any individuals related to the Activities, volunteers and affiliates;
  9. (collectively referred to as the, “Releasees”);
  10. shall not be liable to the User(s) for any liability in contract, tort (including negligence) or otherwise for any loss of business, revenue or profits, anticipated savings or wasted expenditure, loss or damage of or to personal equipment belonging to the User(s) or any indirect or consequential loss or damage whatsoever (notwithstanding that such loss was within the contemplation of the parties at the date of submitting his/her Registration and/or Booking) arising out of the User(s) taking part in the Activities or any other matter arising under these Conditions nor for an aggregate amount greater than the Fee paid by the User(s).
  11. Without limiting the foregoing, the Releasees will not be liable for any actions of any spectators or other third parties unless otherwise set out herein.
  12. The User(s) hereby expressly and irrevocably renounces, for him/herself, heirs and successors in title the right to any recourse or claims whatsoever against the Releasees, or persons for whom it is answerable (“Associated Parties”) as a result of any kind of physical, mental or other loss or damage of whatsoever nature (including any loss of earnings, profits, or pain and suffering) suffered by the User(s), directly or indirectly, or by his/her family or by any dependents and caused by an Activities in any way relating to the User(s)’s participation in Activities.
  13. The User(s) hereby undertakes, for him/herself, heirs and successors in title to indemnify and hold harmless the Organiser/Owner/Trainer, and the Associated Parties for any costs and/or amount, which they or any of them may be required to pay as a result of any aforesaid recourse or claim by whomsoever made. The User(s) also agrees to indemnify the Releasees and the Associated Parties for any claim, actions, liabilities or losses resulting from any breach of the User(s)’s declarations above and/or the User(s)’s negligent acts or omissions and/or wilful misconduct.
  14. The User(s) hereby release, waive, discharge and covenant not to sue Sportal for any and all liability from any and all claims arising from the participation in the Activities by you or any other registered party.
  15. The User(s) acknowledges that participation in the Activities will be physically demanding and warrants that he/she is in good physical condition and have sufficient preparations and is able to safely participate in Activities. The User(s) is fully aware of the nature of the Activities and the associated medical and physical risks and hazards involved in participating in the Activities, including the possibilities of serious physical trauma, injury or death.
  16. The User(s) consents to the use of his/her name, photographs taken and any appearance filmed or recorded by the Organiser, Owner, Trainer and in broadcasts, newspapers, magazines, brochures, internet website, and other media for the purpose of advertising, publicity and otherwise in relation to the exploitation of the event. User(s) further agrees that he/she shall not claim or demand for any compensation or payment for such usage.
  17. The User(s) acknowledges that any payment of the fee and transaction costs (if any) for the Activities is non-refundable, non-transferable and non-deferrable.
  18. The User(s) acknowledges that the organizer/owner of the Activities has the right to alter, change, cancel and/or postpone any of these Activities as a results of circumstances that would direct affect or impact the Activities which is or beyond control.
  19. Sportal makes no warranty and assurance that the services in online portal will be uninterrupted, secure or error free. Sportal also does not guarantee the accuracy or completeness of any information, or provided in connection to the Events or otherwise in the website.
  20. The User(s) agrees that this Agreement and Waiver is governed and construed in accordance to the laws of Malaysia. The User(s) further agree that this Agreement and Waiver is intended to be as broad and inclusive as is permitted by law of Malaysia.
  21. The User(s) affirm that they have read, understood and fully agreed to the terms and waiver, and they will give up substantial rights, including the rights to sue and to release all liability to the greatest extend allowed by law.


  1. User(s) further warrant that he/she have the full authority to utilize the credit/debit card or online bank transfer to which Registration fees, Booking fees and other transaction fees (if any) are to be charged. User(s) also hereby indemnify Sportal of any and all claims loss damage related to the credit card and debit card transactions done over online Registration and Booking portal.
  2. All transactions through will be in Ringgit Malaysia (MYR or RM) unless specified otherwise. For User(s) paying from overseas or using a non-Malaysian Bank, exchange rates conversion will apply (depending on individual banks). If you have any questions on the bank rates, please contact your local banks.
  3. For an event that applies foreign currency for non-Malaysians, the equivalent amount in MYR or RM may be converted based on the billing bank’s Exchange rates unless specified otherwise.
  4. As per the new requirement from the Immigration Department, please state in the Disembarking Visitor Card the purpose of your visit to Malaysia is to participate in the particular event registered.

Refund Policy

  1. All online purchases are confirmed purchased and no refunds, exchanges or cancellations will be allowed even if the User(s) made a request. Any negotiation/claims made by the User(s) howsoever arising shall be directed to the Organiser/Owner/Trainer via contact methods including but not limited to phone number, email address and social media provided at the particular page.
  2. However, Sportal will take appropriate investigation, considering compensation to User(s) where receive request within seven days upon payment for special circumstances.


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